FAQs

  • Tell us about your situation and we’ll arrange a couple of hours to start digging into it for free. This is usually enough time to get a sense of you and your business.

    If we’re both seeing value, we can discuss next steps (usually a Diagnostic). If we’re not the right fit, we’ll often know someone who is.

  • Diagnostics start around £3,000-£5,000, but we aim to give everyone a couple hours up front. (See above)

    Most clients benefit enormously from this Diagnostic activity alone. It illuminates the most effective areas to prioritise, some of which can be actioned immediately with staff you already have.

    For further focused work, clients typically invest between £10,000-£25,000. This depends on the complexity of the challenge and implementation support needed.

  • Diagnostics can be completed within 2 weeks, further focused work typically 4-6 weeks. 

    We design our direct involvement to be concentrated and effective. We don’t recommend open-ended collaborations. 

    The organisational changes we support might unfold over 3-18 months, and therefore suggest breaking larger initiatives into manageable phases. 

    We also offer implementation support.

  • Both Daniela and Ryan are involved during the diagnostic phase and when developing key recommendations, and then one of us will be focused on your specific priorities with you. 

  • These come from real client engagements. We can only tell you the NDA versions of these stories:

    60% losses prevented – It doesn't happen often, but most teams have experienced a project being cancelled close to completion. In this case, contracting delays and unclear communication left our client liable for tens of thousands in unrecovered costs. Our intervention here was swift and decisive, and over the course of a week, not only did we prevent this from happening, we helped all parties end up on better terms than before.

    4x cost effectiveness – A major streaming platform commissioned animated segments for a series with a limited budget (isn't it always?) By creating trust and buying time early in development, we helped our client sell in a route that, through strategic resource allocation and technical innovation, achieved the target creative vision for approximately 25% of what conventional solutions would have required.

    18x profit growth over three years – This was achieved through a systematic approach to identifying and supporting key priorities: making key hires at the right time, having systems in place to preserve knowledge, and improving effectiveness. Sales and conversion rates went up while profit margins increased at the same time—what a combo!

    60 hours per week saved – through a highly intentional feedback system and communication cadence on a complex multi-platform campaign. Beyond time savings, this dramatically reduced friction between brand, platform, and creative teams.